{"id":121,"date":"2008-04-22T13:44:11","date_gmt":"2008-04-22T21:44:11","guid":{"rendered":"http:\/\/netmesh.info\/jernst\/uncategorized\/the-problems-of-explaining-user-centric-identity"},"modified":"2008-04-22T13:44:11","modified_gmt":"2008-04-22T21:44:11","slug":"the-problems-of-explaining-user-centric-identity","status":"publish","type":"post","link":"https:\/\/upon2020.com\/blog\/2008\/04\/the-problems-of-explaining-user-centric-identity\/","title":{"rendered":"The Problems of Explaining User-Centric Identity"},"content":{"rendered":"<p>For the <a href=\"https:\/\/www.id-conf.com\/tracks\/32\">User-Centric Identity Track<\/a> that I&#8217;ve been putting together for the European Identity Conference this Thursday, I decided we really needed a reasonably compehensive introduction into the topic first, before we go into the experience reports, and the big panel. But boy, did that &quot;introduction to&#8230;&quot; presentation turn out to be hard; it was much harder and more time-consuming to create than I had thought.<\/p>\n<p>First, I looked around for presentations that others already have made on the subject. I found lots that explain how gory protocol XYZ works, and lots that say &quot;wouldn&#8217;t be nice if we could simply do ABC instead of DEF?&quot; or why empowerment is (perhaps morally?) important. That clearly includes some of my own&#8230; which wouldn&#8217;t have been bad if it hadn&#8217;t ended there.<\/p>\n<p>But I came up totally empty when looking for presentations that make the case &quot;this is why my business should do it&quot; for reasons such as reasons that businesses do things for, such as making money. The kind of presentation you can take into a management meeting, and you will not only still have a job afterwards, but have your user-centric identity project funded instead.<\/p>\n<p>So instead of attempting to recruit a speaker for that slot in the track, I decided to do it myself. After all, how hard can it be? Well, that&#8217;s where the &quot;boy, was I wrong&quot; above comes from. It took me at least 3 times longer than I thought, and all that my presentation now needs is about a year or two of refinements to turn it into a good presentation. And only part of me is joking.<\/p>\n<p>Why? Because we all in user-centric identity land, and I&#8217;m including myself very much that group, have not made our case at all in a manner that makes any business sense. That was not clear to me before; the bits and pieces that we do have do not a winnable case make.<\/p>\n<p>I know I&#8217;m going to offend some people by saying this out loud. Truth be told, I&#8217;m a bit offended myself (which is doubly offensive &#8230;) I&#8217;m not saying this to be critical (if so, I&#8217;d be criticizing myself first) but as a call to action: if we ever want this market to be a market &mdash; one where real value is created, some of which is measured in real dollars and euros that exchange hands for value delivered &mdash; we gotta fix that as quickly as possible.<\/p>\n<p>Let me make a litany of things that we all keep repeating like a mantra, but that don&#8217;t work to make a case, and in fact likely do the opposite:<\/p>\n<ul>\n<li>&quot;User-centric identity is so obviously the right approach that if you, dear audience (boss, budget manager, marketing strategist, customer) don&#8217;t immediately get it, you are very obviously a moron.&quot;<\/li>\n<li>&quot;The age of silos is dead, get on with the program.&quot;<\/li>\n<li>&quot;Users will spend huge amounts of resources (money, but in particular time and cumbersomeness) on privacy&quot;<\/li>\n<li>&quot;We don&#8217;t need to do market segmentation and follow a clear segment roadmap, and understand the exact needs profile of all of our stakeholders in one segment at a time, addressing them one segment at a time, because user-centric identity is a horizontal market that will magically flip overnight.&quot; I have this T-shirt with the complicated math formulas scribbled on a blackboard, where somewhere in the middle is says &quot;and here a miracle occurs&quot;. Just like that.<\/li>\n<\/ul>\n<p>There are more.<\/p>\n<p>Having spent too many days back home on these slides, and too many hours on the flight to Munich on the that I probably should better have spent sleeping, I had to get this off my chest.<\/p>\n<p>Now, what I have for Thursday, modestly called &quot;The Technology and Business of User-Centric Identity&quot;, is what came out at the other end of this process. I&#8217;m the first to acknowledge that the presentation has many flaws, including that it is far too long-winded in making its core points effectively, and the core points themselves are not as memorable by a long shot that I would have liked to make them. But making a start, even a buggy one, is better than not to, and I hope you (and my audience on Thursday) will forgive me. And collaborate with me to make the case better, which should help all of us.<\/p>\n<p>I will put the slides on-line as soon as the talk has been given, and I hope to receive some constructive feedback because we really do need to get our house in order in user-centric identity land. It&#8217;s time to stop the &quot;and then a miracle occurs&quot; strategy to adoption, because it ain&#8217;t one. If we drill down into the real facts behind adoption so far, instead of the inflated numbers and hype, I think that&#8217;s the best argument that I can make for needing to get our stuff together.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the User-Centric Identity Track that I&#8217;ve been putting together for the European Identity Conference this Thursday, I decided we really needed a reasonably compehensive introduction into the topic first, before we go into the experience reports, and the big panel. But boy, did that &quot;introduction to&#8230;&quot; presentation turn out to be hard; it was&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"webmentions_disabled":false,"footnotes":""},"categories":[60],"tags":[],"class_list":["post-121","post","type-post","status-publish","format-standard","hentry","category-digital_identity","kind-"],"kind":false,"_links":{"self":[{"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/posts\/121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/comments?post=121"}],"version-history":[{"count":0,"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/posts\/121\/revisions"}],"wp:attachment":[{"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/media?parent=121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/categories?post=121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/upon2020.com\/blog\/wp-json\/wp\/v2\/tags?post=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}