I sent a note to the Spotify e-mail address that they published for questions re their new privacy policy. This is what I got back:<\/p>\n
Hello Johannes,<\/p>\n
Thanks for getting in touch.<\/p>\n
If you have not already read our blog posts:<\/p>\n
\n
- Please see here<\/a> for an overview of some of the updates in the Terms and Conditions and of the new points in our Privacy Policy.<\/li>\n
- Please read this<\/a> for further clarification straight from our CEO, Daniel Ek.<\/li>\n<\/ul>\n
If you choose not to accept the new terms and conditions, you won’t be able to login or use your Spotify account any further.<\/p>\n
We hope this helps. Our apologies for any confusion. If you have any other questions, just let us know.<\/p>\n
Take care and best wishes,<\/p>\n
[redacted]<\/p>\n
Spotify Customer Support<\/p>\n
Did you know we have an extensive help section on our website? You can find it at https:\/\/support.spotify.com<\/p>\n
This e-mail (including any attachments) may contain information that is confidential and\/or privileged. It is intended only for the recipient(s). If you have reason to believe that you are not the intended recipient of this e-mail, please contact the sender immediately and delete the e-mail from your computer.<\/p><\/blockquote>\n
As canned e-mails go, this is not a very good one. And what’s the point in publishing an e-mail address for questions if you only send canned responses, pointing to other canned publications?<\/p>\n
The message I’m getting is “we do what we darn please and tough if you don’t like it”. This is how you lose customers. Sad.<\/p>\n","protected":false},"excerpt":{"rendered":"
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